Frequently Asked Questions

Everything you need to know about shopping with PARK STORE.

What is your standard shipping policy?

We offer free standard shipping on all orders over $75. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 business days depending on your location.

How can I return or exchange an item?

If you are not satisfied with your purchase, you can return it within 30 days of delivery. Items must be in their original condition with tags attached. Visit our Return Portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed 'Size Guide' button. We provide measurements in both inches and centimeters to help you find the perfect fit. If you are between sizes, we recommend sizing up for a more relaxed look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.

Are PARK STORE products sustainably made?

We are committed to ethical fashion. 60% of our current collection is made from organic or recycled materials, and we partner exclusively with factories that ensure fair wages and safe working conditions.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.